"Yeah, we've checked it, but it seems fine," Mike replied. "We've also tried restarting the phones and the Cisco Unified Communications Manager (CUCM), but nothing seems to be working."
John explained that they needed to use the Cisco Unified Communications Manager's (CUCM) built-in feature to generate a new xmlDefault.cnf.xml file. They would then need to re-package the file and push it to the phones. cisco ip phone downloading xmldefault cnf xml repack
"Have you checked the XML file?" John asked Mike. "Yeah, we've checked it, but it seems fine," Mike replied
"Hey John, we have a problem," Mike said. "Our Cisco IP phones are not functioning properly. The users are complaining about not being able to access their voicemail and speed dials are not working." "Have you checked the XML file
From that day on, John and Mike were known as the IT heroes who had saved the company's phone system from certain doom. And they never forgot the importance of a well-formatted xmlDefault.cnf.xml file.
